It is a full-service travel agency that serves both business and leisure clients who require professional, friendly and efficient planning of their tours and travel needs within the country.
Havy Tours was founded as a private company in 2016 and has quickly grown to become a major player in the National tourism sector. We are fully committed to explore destination Uganda, empower and develop the local tourism skills.
The company is firmly founded on a passion to help clients explore new places, offer advice on destinations, manage and plan their Holiday.
We handle most types of clients ranging from single travellers, Families, Couples/Honeymooners, Business Travellers, Groups and student trips. Our largest market is mid-range and Luxury clients.
By successfully operating in the medium-high end sector in the travel industry, we have won the confidence of a highly demanding and exclusive client base. Blending the extensive network and expertise in this field, we are capable of arranging tours that are characterized by site fascination, quality services and luxury choice of accommodation with a great selection of locations in every tourist destination.
Our company is manned with experienced, knowledgeable, multilingual and highly qualified team based on considerable experience combined with youthful enthusiasm and creative spirit, in-depth knowledge of the products and services we offer and commitment to all aspects of Travel and Tourism Management.
To continue offering our customers with a variety of and best possible quality services, our company has and will strive to have excellent cooperation & relationship with several international & local organizations to meet client needs and expectations.
Havy Tours and Travel’s sustainability and practices are directly linked to its employees’ belief in fundamental corporate values to satisfy customers with innovative technology, superior quality, value and friendly services.
We are devoted to offering exciting, adventurous, state-of-the-art and exceptional top-notch tours and travel services in Uganda at the most efficient cost.
To create unforgettable first-class tourism experiences as a top tours and travel agency in Uganda.
Dedication to detailed and Quality services
State of comfort and Elegance
OUR COMPANY OBJECTIVES
To deliver exciting, first-class, adventurous, state-of-the-art and exceptional cost effective tour packages in Uganda.
To merge and integrate the World tourism market locally.
To satisfy the increasing tourism demands for destination Uganda.
To explore and expose the amazing natural beauty and charm of Uganda through positively impacting Nature Films, TV shows and Documentaries.
We are a unique brand with creative Tourism concepts that boast of regenerating inspiration. All our services are delivered by a super team that is passionate about client experience and satisfaction. This is one of the many reasons why clients choose to travel with us.
We are so mindful about the Client’s comfort and elegant treatment during their stay with us. We believe a good experience is as a result of execution excellence.
Our payment terms are very friendly as well as our cancellation policy.
Our Services make your travels easier.
Havy Tours and Travel has the knowledge, expertise and experience to arrange and deliver all travel & tourism related requests received from a company, family or individual no matter how big, small or unusual are the needs.
Our team loves itinerary solving puzzles, no matter how many pieces, in order to clearly see the big picture. Our passion comes from managing and analysing all of the tiny details that embody leisure and corporate travel; from the simplest to the most challenging needs.
Among others, we provide our customers with the following tours and travel services majorly based in Uganda;
Wildlife Safari & Tour Guiding.
Car Hire services.
Honeymoon packages & Romantic Holidays for two.
Air Ticketing & Hotel booking.
Airport transfers (Meet & Greet).
Business workshops & Conferences.
These are some of our tour activities you will enjoy while in Uganda;
Gorilla Trekking safari – (Bwindi Impenetrable National Park), Murchison falls safari, Queen Elizabeth national Park safari, Kampala City Tour, Kidepo National Park Safari, Rwenzori Mountain Climbing, River Nile Adventure – (Source of the Nile experience, White water rafting, Tubing the Nile, Bungee Jumping and Kayaking), Sipi Falls Tour, Cultural Tourism, Lake Mburo National Park, Kalangala Island, Fort Portal Tourism City, Hot Springs Experience, Lake Bunyonyi Island Tour and Agro Trips.
We also offer internship placements for students pursuing tourism courses or research.
Unwavering dedication in this industry has allowed us to grow professionally in this field, so that we are often perceived by the latter as the ideal choice due to the utmost level of reliability exhibited. This is the same dependability, which is appreciated everyday by our customers, who choose to travel with us and consider the discreet and constant assistance of our staff members. At Havy Tours, we always remain mindful of the requirements of people, who choose us as their travel partner.
Besides, we have a team of qualified supervisors, who monitor the standards and quality of the services offered.
We have managed to offer extraordinary customer support to our clients year after year. This has made us one of the most lovable travel agencies in Uganda. We consider customer satisfaction as the hallmark through which we determine the performance offered.
Havy Tours and Travel has been part of the tourism industry since 2016, we are one of the biggest serving tourism heritage conservation organizations in Uganda and are legally mandated to conserve both the natural and cultural Tourism heritages of Uganda.
Havy Tours and Travel is a key National actor in the promotion of sustainable development of Uganda’s Tourism. Additionally, Havy Tours’ Executive Director is currently the Chairman board of Directors for Young Uganda Tour Operators (YUTO).
Havy Tours and Travel is the spear-heading organisation in skilling over 63 tour companies for tour operators with over 213 participating members assigned to YUTO. Among the training programs to YUTO, we included different modules as follows, Tour Guiding, Air Ticketing and Hotel booking, Hospitality skills, Branding and marketing for Tourism, Partnerships and Funding, Tourism Innovation and product development.
From the above programs, YUTO managed to secure funding from Aga Khan Foundation where member companies competed in Tourism Development projects and 10 of them won grant awards. Fortunately, among the participants, Havy Tours and Travel won a grant award for the first ever water-Biking adventure project in Uganda and its currently taking route in Jinja.
Havy Tours and Travel in partnership with Elephant Hab safari Lodge in Rubirizi District (Queen Elizabeth National Park) are connecting over 50 tour operators into formation of Rubirizi Tourism association (RTA) that will see young tour operators develop new tourism products around the existing natural resources like the 53 crater lakes, the twin lakes, the transparent Lake, the spectacular views of Queen Elizabeth National Park, Kazinga Channel, create wellness programs and community tourism programs.
Havy tours and Travel was part of the Film and Cultural week event 2021 between Uganda and USA at the Uganda National Cultural Centre as a partner assigned to the Sites and cultural tourism sectors. Among the activities featured, we show cased tourism sites and cultural elements of Uganda, We discussed with National and International film makers on how tourism can work hand in hand with the film industry for development.
Among other major clients, Havy Tours and Travel has been contracted by GIZ on several occasions to coordinate their movements to upcountry (Gulu – Elegu – Nimule) areas while they carry out missions.
Havy Tours and Travel has recently been contracted by UNIDO for Provision of logistical services for ITPO Germany for UNIDO Private Sector Mission to Uganda, 7-12 October 2022. Through this mission, we were able to reach the West Nile region, Arua District, Terego/ Madi Okollo, Nebbi, Rhino Camp, meetings with projects and local entrepreneurs and organizations.
We are in a pivotal position in local sustainable development and in bringing together multiple agencies and stakeholders for integrated planning and the management of Tourism activities and projects.
With our governance structures focused on principles of stakeholder participation and community inclusiveness, Havy Tours and Travel has direct links to key local and International industry partners.
Havy Tours and Travel has a strong track record of bringing project funding and partner assistance to the West Nile region. Havy Tours and Travel has proven skills in project management and the administration of cooperation projects, including the successful implementation of the YUTO projects
Havy tours and Travel is thus well-placed to implement any proposed Tours and Travel project and capable of managing it effectively and efficiently.
TOURISM PRODUCT DEVELOPMENTS
On 11th Feb 2023, the Company launched the first ever Water Biking Adventure in Jinja under their adventure brand Epic Escapades. The ceremony was graced by the Ministry of Tourism, Wildlife and antiquities – The Principle Tourism Officer, Tourism Officer Jinja District and Jinja City among others.
OUR FIELD GUIDE DRIVERS.
Our Guide drivers are very professional, trained and experienced in this field. They know all their way through Uganda and they speak English.
Our team is equipped with different skills including the medical team that is always on alert for any medical emergencies.
OUR VEHICLES & AMENITIES.
We have a fleet of vehicles for our Tours; very comfortable, spacious, with AC. They range from Posh Coaster Bus, SUV Mercedes Benz, Super customs, Toyota TX new Model, Safari Vans (Toyota Hiace) with an option of open roof for game viewing and the mighty 4*4 Land Cruisers that trek the Jungle with ease. These are equipped with fridges to keep the clients refreshed along their safari.
Free Wi-Fi on transit
We have portable Wi-Fi equipment for every team that travels with us. This is fully functional in most parts of Uganda where Mobile Network is accessible. Clients do not have to worry about buying local simcards for internet because our free Wi-Fi can keep them connected with their loved ones or their businesses throughout the trip.
Our Vehicles have charging ports for mobile phones which makes it easy for Clients to stay connected with their loved ones, friends and business partners throughout their safari.
Most of our safari Vans and Land cruisers (4*4) are installed with car refrigerators to keep our clients refreshed while on transit. No matter where they are, they deserve a cold drink.
REGISTRATIONS AND LICENSES:
We are officially registered as a corporate company with UGANDA REGISTRATION SERVICES BUREAU (URSB), we are licensed as Tour operators by The UGANDA TOURSIM BOARD (UTB), we are also licenced to operate in Kampala City by KAMPALA CAPITAL CITY AUTHORITY (KCCA). We are also registered active members of the YOUNG UGANDA TOUR OPERATORS ASSOCIATION (YUTO).
SYSTEM, NETWORK, VOLUME AND PRICE
There are five compelling reasons why Havy Tours and Travel should be amongst your first choice as a travel agency and partner.
ACCESS TO NATIONAL TOURS & TRAVEL SYSTEMS.
Havy Tours and Travel is fully licensed and registered with the Uganda Tourism Board, which is the over seers of all tourism activities in the country. With the back-up of UTB, clients are assured of quality services, security and exceptional treatment during their stay in Uganda.
More so, we are among the top Sales Agents of Uganda Wildlife Authority (UWA) the government organisation in charge of wildlife; e.g. all National parks including the famous Gorilla trekking.
We are a member to the Young Uganda Tour Operators (YUTO), an association with over 110 Ugandan based and licenced tour operators.
We have partnerships with over 150 renowned Ugandan based Hotels, lodges and cottages.
All these partnerships above and the use of their booking systems give us easier access to ticketing with more than 400+ exciting tourist activities in Uganda, including more than 150 Classy Hotels and Lodges in the 5 regions of the Country.
COST EFFECTIVE PRICES.
Our sales volume shows our market strength and gives us greater bargaining power when negotiating prices and commissions from our suppliers for the benefits of our customers that most other agencies cannot match.
Among others, our superior customer services include;
Reservation service from 7:00am to midnight, 7 days a week.
24/7 customer service including out of office hours.
Customized solutions to each client’s travel requirements.
Multiple options and flexibility at every level of our clients’ itineraries. (Over the years we have earned credibility towards making last minute bookings possible and successful) This is because we are always ready.
Customer feedback – email, social media and face-to-face continuous availability of attractive special offers and packages.
Attention to emergencies. (Medical, Vehicle rescues, Flight delays or cancellations and more)
Our designed profile and galley. Click here